Privacy Policy
Doggy Scoop Privacy Policy
A clear overview of how Doggy Scoop handles website visitor, quote request, customer, and service information.
Last Updated: May 15, 2025
Information We Collect
Doggy Scoop may collect your name, phone number, email address, service address, billing details, pet information, access instructions, service preferences, photos used for service verification, and information you submit through website forms or quote requests.
How We Use Information
We use information to provide pet waste removal services, prepare quotes, schedule visits, process payments, communicate with customers, document service completion, improve routes, support customer service, and maintain service quality.
Quote Forms and Contact Forms
When you submit a quote form, contact form, or service request, we use the information you provide to respond, estimate service, confirm availability, and follow up about Doggy Scoop services.
SMS/Email Communications
Doggy Scoop may contact customers by SMS, phone, or email with arrival notifications, service confirmations, gate photos, schedule updates, account reminders, and service-related messages. Standard message and data rates may apply.
Cookies and Website Analytics
Our website may use cookies, analytics tools, or similar technologies to understand website activity, improve user experience, measure marketing performance, and identify pages that help visitors request service.
Third-Party Tools
We may use third-party tools such as website forms, payment processors, analytics platforms, customer relationship management systems, automation tools, email tools, SMS providers, and scheduling or customer portal software to operate the business.
Data Security
We use reasonable administrative, technical, and operational safeguards to protect customer information. No website, portal, payment system, email system, or internet transmission can be guaranteed completely secure.
Children's Privacy
Doggy Scoop services and website content are intended for homeowners, property managers, and adult customers. We do not knowingly collect personal information from children.
Your Choices
You may request updates to your contact information, ask about information associated with your account, or opt out of non-essential marketing communications. Service-related communications may still be necessary to provide scheduled service.
Updates to This Policy
Doggy Scoop may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date, and continued website or service use means the updated policy applies.
Contact Information
Privacy questions can be sent to contact@doggy-scoop.com or by calling 757-799-1600. Doggy Scoop serves Virginia Beach, Chesapeake, Norfolk, and approved Portsmouth ZIP codes from https://www.doggy-scoop.com.